![]() ![]() You could have a simple, no frill system but very effective and the other extreme could be hugely expansive system but not effective at all. Implementing and auditing, therefore, must depend on people involved with their qualifications and experience, understanding of industry – kinda philosophical. We all know these ISO standards for Quality, Environment, Safety, Food, IT etc. ![]() Remember objective evidence is the key for auditing and to audit a system otherwise, is not audit in my view. Really? Lordy, how can anyone audit someone’s verbal spill without documentation? For the life of me, I can’t even fathom a system can exist without documentation and that is audited on a verbal spill. He said that his certification body in the US told him apparently (I have no reason to doubt his version) that Risks and Opportunities must be defined but there’s no need to document them!! I had to repeat the question and received the same answer. He made a statement that literally rocked me. During our lunch break, we were discussing about the ISO 9001: 2015 requirements as you normally do. In my recent visit to the US, auditing for the product certification for Australian StandardsMark, I met with a Senior Quality Engineer in a reasonably large company with an effective and practical ISO 9001 system in place. You may or may not agree with me but I thought that there’s a need for robust discussion for ISO 9001: 2015 that would eventually flow on to the requirements of other standards. It is based on my understanding of requirements over the years of implementing and auditing hundreds of organisation in various countries around the world. Enough!ĭisclaimer: Following is my understanding of the standard and I claim to have no particularly expertise. I have been self-employed for past 10 years and a freelancer auditor for systems and product certification various certifying bodies and as a consultant for small to large global organisations. Since then, I have been on both sides of the fence umpteen times so to speak while working as a senior executives in different organisations. I implemented first system back in 1988 and it was one of the first few organisations in Australia to achieve certification back in 1989. ![]() Before I start this article, let me have a chance to boast about my credentials. ![]()
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